Customer Service Excellence: Provide exceptional customer service to students, faculty, and visitors.

Information Management: Maintain accurate and current knowledge of university programs and policies.

Registration Support: Assist students with the registration process and ensure compliance with requirements.

Conflict Resolution: Skillfully handle conflicts and find effective solutions.

Communication Skills: Respond promptly and professionally to phone calls and emails.

Appointment Management: Efficiently schedule and coordinate appointments with students and staff.

Record Keeping: Maintain organized and confidential records of student interactions.

Payment Processing: Handle student fee payments accurately and according to procedures.

Orientation Facilitation: Conduct campus orientation sessions for new students.

Collaboration: Work collaboratively with other university departments to enhance overall student support services.