To be responsible for patient receiving and handling, general, scheduling, telephone skills, typing, documentation skills, verbal communication, written communication, dependability, attention to detail, official correspondence skills etc.
Job Requirements:
- Bachelors / B. Com, Professional training in Front Desk.
- Experience 1-3 years (Fresh with good interpersonal and client service skills may be considered).
Responsibilities - To receive patients in pleasant and polite manners.
- To prepare OPD or admission as hospital policies and procedures.
- To record the patient's data in the OPD or IPD register and in the hospital software.
- To prepare the following reports daily: Cash Receipt Summary Sheet (QF-FIN-002), Daily OPD statement (QF-MKT-001)
- To submit the daily OPD cash in the finance Office along with the Cash Receipt Summary.
- To update the data in HIMS as and when required.
- Will be the custodian of the office material & and upkeep accessories.
- Will report any problems to the head of the department / HR department.
- To follow Islamic and medical ethics as per IIMC-T mission statement.
- To ensure and implement healthcare quality and patient safety as per the approved organizational policies and procedures.
- To participate in any other task assigned by management based on business needs and requirements.
Required Skills
Customer Service, Multitasking, Time Management, Microsoft Office, Professional Phone Etiquette, Problem Solving, Attention to Detail,
