Job Description
(total positions: 1,
posted on: May 19, 2023)
Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.
Understands the issues involved in administering and maintaining corporate WAN & LAN.
Helps set up and maintain LRC and faculties.
Assists in supporting corporate applications; internal corporate servers, user desktops, printers, scanners etc.
Assists with basic troubleshooting, backup, and archiving.
Helps install and improve computer software and network equipment.
Helps answer all trouble calls/emails and enters work orders into our tracking software.
Interacts with internal clients to resolve basic help desk issues; communicates with internal clients in a professional manner maintaining confidentiality.
Provides responses to internal clients in a timely manner.
Assists with the inventory management of hardware, and other IT supplies.
Promotes responsible usage and care of corporate equipment.
Knowledge of ERP system especially SAP would be preferred.
Knowledge of Data Center operation is good to have.
Reporting and maintaining documentation and IT Helpdesk of Computer Services Department.
Oversee the administration & maintenance of Riphah IT Infrastructure.
Required Skills
Troubleshooting Skills, IT Helpdesk, Japanese and Korean Language Proficiency, Network Automation, Operations Management, LAN,
Industry
Education/Training
Category Computer Networking
Job Type Full Time/Permanent ( First Shift (Day) )
Gender
No Preference
Minimum Education Bachelors
Degree Title Bachelor’s. (CS)/IT/relevant discipline from HEC recognized institute.
